Have you ever experienced this problem—when your purchase or redemption of diamonds is completed, but you don’t receive the item?
Later, you realize that you entered the wrong game ID or app ID. Here are our tips to help you avoid this:
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Select the correct game or app
If there are similar games or apps on Codashop, we recommend checking the logo on Google Play/App Store. -
Double-check your game/app ID and server
Make sure you’ve entered the correct ID and server. -
Find your ID easily
You can locate your ID by clicking the question mark icon next to your username, or by checking the Help Center. -
Review details before confirming
Before clicking confirm, check all details again (ID, username, price, and payment method). -
Confirm only if everything is correct
Proceed with confirmation only when all the information is accurate.
⚠️ Important Notice: Codashop cannot refund or transfer items to another account if you entered the wrong ID, username, or product—even if payment has already been completed.