Issues with Purchase and Voucher
Having trouble with your transaction? We’re here to help you.
- Error codes for card top-up
- "Unable to top-up Mobile Legends with this payment method" error
- How to fix the issue when you do not receive a verification code (OTP) during purchase?
- My Mobile Legends Bang Bang account has been hacked. How can I recover my game account?
- How to fix the issue: "Server error occurred" or "An error occurred" when you redeem Garena Shells in the game?
- I cannot top up PUBG Mobile. The system shows “Please choose another region to recharge” or “Welcome back” on the website.
- Encountering an error during purchase
- How to avoid purchasing or redeeming diamonds into the wrong account?
- I entered an incorrect email address when purchasing on Codashop.
- How to fix the issue when you cannot access the website, select a product, or choose a payment method?
- I have purchased the product but have not received it.
- I have successfully purchased Mobile Legends Bang Bang diamonds, but the diamonds have not been added to my game.
- How can I request my purchase history?