We are sorry to hear that your game account has been hacked.
Please be informed: Since 02/12/2020, the game provider has instructed that for customers whose game accounts have been hacked, they must contact the game provider directly, instead of reaching out to Codashop as before. This is because the game provider will be the one to verify the order history and directly assist in recovering the customer’s account.
Therefore, based on the game provider’s policy, we recommend that you contact Moonton directly. The game support team will be able to verify and help you.
You can follow these steps:
-
Send an email to: MobileLegendsGame@gmail.com
-
Provide a message including:
-
Your game ID
-
Your game top-up receipts, especially the first top-up and the last top-up before the account was hacked
-
If you don’t have or don’t remember your top-up history, you can still contact the game provider directly, and their support team will assist you in recovering your account.
We hope you can get your game account back soon.
Thank you!